1. Introduction

Assence Store respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or make a purchase.

2. Information We Collect

We may collect personal information such as your name, email address, phone number, billing and shipping address, and payment details processed securely through Razorpay or other authorised payment gateways.

We may also collect non-personal information including IP address, browser type, device information, and website usage data.

3. Use of Information

Your information is used to process orders, deliver products, provide customer support, send transaction updates, improve our website performance, and prevent fraud or security risks.

4. Payment Security

All payments are securely processed through trusted payment gateways. We do not store your debit/credit card details, CVV, UPI PIN, or banking credentials on our servers.

5. Sharing of Information

We do not sell or rent your personal information. Information may be shared only with payment processors, shipping partners, service providers, or legal authorities when required by law.

6. Cookies

We use cookies to improve user experience, analyse traffic, and personalise content. You can disable cookies through your browser settings if preferred.

7. Data Retention

We retain personal information only for as long as necessary to complete transactions, comply with legal obligations, and resolve disputes.

8. Your Rights

You have the right to access, correct, or request deletion of your personal data and unsubscribe from marketing communications at any time.

9. Security

We implement appropriate technical and organisational security measures including SSL encryption and secure servers to protect your information.

10. Contact Information

Assence Store
Sook Nooraniya Juma Masjid, Moonalungal Junction, Red Cross Rd,
Opposite League House, Adjacent to Moonalungal,
Kozhikode, Kerala – 673032, India

Email: info@assencestore.com
Phone: +91 95677 77226